CRM System Developer

5 days ago

Vijayawada, Andhra Pradesh, India beBeeCustomerRelationship Full time ₹ 90,00,000 - ₹ 1,20,00,000

We are seeking a skilled Customer Relationship Management Specialist to play a pivotal role in designing, developing, and launching a robust CRM system.

This individual will collaborate with stakeholders to define the requirements, scope, and goals for the CRM system within our LOS ecosystem.

The ideal candidate will analyze business processes, identify gaps, and propose solutions to enhance customer relationship management and marketing workflows.

Main Responsibilities:

  • Design user-friendly interfaces and workflows for the CRM system, ensuring seamless integration with deposit account opening, LOS, and marketing platforms.
  • Create detailed documentation, including functional specifications, user stories, and process flows.
  • Conduct competitive analysis of CRM solutions (e.g., Salesforce, HubSpot) to incorporate industry best practices and innovative features.
  • Work closely with developers, UX/UI designers, and quality assurance teams to ensure accurate implementation of requirements.
  • Lead user acceptance testing (UAT) and support change management efforts during CRM deployment.
  • Provide training and support to end-users to maximize adoption and utilization of the CRM system.
  • Monitor and measure CRM performance post-launch, leveraging insights to recommend enhancements.

Key Skills:

  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proficiency in CRM systems and software development.
  • Experience in project management and stakeholder engagement.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].

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