
Chief Operations Strategist
1 day ago
At our organization, we're dedicated to delivering cutting-edge technology-driven solutions that empower healthcare systems to optimize their financial management and elevate patient experiences.
By integrating advanced analytics, AI, automation, and workflow orchestration, our team is revolutionizing the way healthcare works. We're committed to making a meaningful impact on the lives of patients and medical professionals alike.
Our primary goal is to drive efficiency and effectiveness across healthcare systems, hospitals, and physician practices.
Main Responsibilities:- Lead a team of operations spanning multiple business lines, focusing on follow-up, billing, and cash posting.
- Identify opportunities for process improvements and implement effective solutions.
- Support automation initiatives by coordinating efforts and ensuring seamless post-implementation results.
- Oversee a portfolio of improvement projects related to backend services, driving impactful outcomes.
- Manage profit-and-loss statements to ensure strategic growth.
- Foster employee engagement and monitor associated metrics.
- Collaborate closely with quality, training, and onshore teams to drive collective success.
- Mentor and guide improvement projects to achieve lasting impact.
- Develop business strategies through targeted improvement initiatives.
- Establish key performance indicators to measure progress and guarantee operational efficiency.
- Minimum 10-15 years of experience in end-to-end revenue cycle management, including AR follow-up, billing, cash posting, and credit in acute/hospital billing.
- Prior experience in people management, ideally with 10+ years, is strongly preferred.
- In-depth knowledge of revenue cycle management principles is essential.
- Strategic thinking and analytical skills are crucial for success.
- Exceptional organizational abilities and attention to detail are required.
- Ability to thrive in a fast-paced, dynamic environment is vital.
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