Chief Technical Operations Manager

1 day ago

Gurgaon, Haryana, India beBeeFacilities Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Overview

As a seasoned facilities management expert, we seek an accomplished Chief Engineer to lead our technical operations and maintenance efforts.

Reporting to [Manager's Name], you will oversee the delivery of high-quality technical services that meet or exceed client expectations. Your primary responsibility will be to manage all electromechanical operations, repairs, and maintenance activities, ensuring seamless execution and optimal performance.

Key Responsibilities:

  • Oversee daily operations and ensure timely delivery of all technical services as per client requirements.
  • Manage all electromechanical operations, repairs, and maintenance activities.
  • Supervise building systems including fire/life safety, MEP systems, and critical utilities.
  • Ensure all planned preventive maintenance (PPM) is executed on time.
  • Suggest and implement improvements to the preventive maintenance program.
  • Conduct regular inspections of MEP equipment and make required operational adjustments.
  • Coordinate with contractors, engineers, and tenants for smooth technical operations.
  • Maintain and administer inventory control programs for parts and consumables.

Asset & Documentation Management

Ensure accurate documentation of all assets and maintain trackers. Track assets under Defect Liability Period (DLP) and AMC/CAMC. Manage as-built drawings and transition documentation. Conduct risk/root-cause analysis for system failures and ensure corrective/preventive action plans.

Team & Vendor Management

Recruit, train, and manage shift engineers and maintenance staff. Ensure timely renewal of vendor agreements, quotation reviews, invoice submission, and payment follow-ups. Monitor and ensure compliance of all vendors with SLAs and KPIs. Maintain excellent service levels and performance indicator scores.

Financial Management & Reporting

Play a key role in managing engineering operational accounts and budgeting. Ensure timely preparation and submission of client-approved cost sheets to JLL office. Follow up for invoice generation and submission to client; ensure follow-up for payment realization. Oversee proper sign-offs for attendance and ensure completeness for billing. Submit all required reports (DMR, MMR) and ensure compliance with internal reporting protocols.

Safety, Compliance & Risk Mitigation

Enforce and ensure compliance with safety procedures, codes, and regulations. Facilitate services under the safety-first principle: No Safety, No Work. Conduct and participate in evacuation drills and support emergency response plans. Work on mitigation of inherent risks by assessing building operations regularly.

Coordination & Communication

Work closely with regional and head office teams (RO/HO/SME/Training) for report closures and audits. Ensure all stakeholders are updated and aligned through effective communication.

Qualifications

Essential Qualifications:

  • Degree/Diploma in Electrical, Mechanical, Civil, or Marine Engineering.
  • 8 to 12 years of experience in Facilities Management in sectors like Real Estate, Malls, Hotels, Construction, or Residential Properties.
  • Strong understanding of technical operations, asset management, and compliance requirements.
  • Excellent communication, analytical, and problem-solving skills.
  • Hands-on experience with service delivery, vendor coordination, and budget management.

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