Technical Operations Manager

3 days ago

Gurgaon, Haryana, India beBeeFacilities Full time
Job Description

The successful candidate will oversee daily operations and ensure delivery of all technical services as per client requirements.

  • Manage all electromechanical operations, repairs, and maintenance activities
  • Supervise building systems including fire/life safety, MEP systems, and critical utilities
  • Ensure all planned preventive maintenance (PPM) is executed on time
  • Suggest and implement improvements to the preventive maintenance program
  • Conduct regular inspections of MEP equipment and make required operational adjustments
  • Coordinate with contractors, engineers, and tenants for smooth technical operations
  • Maintain and administer inventory control programs for parts and consumables
Responsibilities
  • Recruit, train, and manage shift engineers and maintenance staff
  • Ensure timely renewal of vendor agreements, quotation reviews, invoice submission, and payment follow-ups
  • Monitor and ensure compliance of all vendors with SLAs and KPIs
  • Maintain excellent service levels and performance indicator scores
Asset Management
  • Ensure accurate documentation of all assets and maintain trackers
  • Track assets under Defect Liability Period (DLP) and AMC/CAMC
  • Manage as-built drawings and transition documentation
  • Conduct risk/root-cause analysis for system failures and ensure corrective/preventive action plans
Financial and Reporting Skills
  • Play a key role in managing engineering operational accounts and budgeting
  • Ensure timely preparation and submission of cost sheets to relevant offices
  • Follow up for invoice generation and submission; ensure follow-up for payment realization
  • Oversee proper sign-offs for attendance and ensure completeness for billing
  • Submit all required reports and ensure compliance with internal reporting protocols
Key Qualifications
  • Degree/Diploma in Electrical, Mechanical, Civil, or Marine Engineering
  • 8 to 12 years of experience in Facilities Management in sectors like Real Estate, Malls, Hotels, Construction, or Residential Properties
  • Strong understanding of technical operations, asset management, and compliance requirements
  • Excellent communication, analytical, and problem-solving skills
  • Hands-on experience with service delivery, vendor coordination, and budget management

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