Product Deployment Specialist
19 hours ago
About Voicegain
Voicegain is a rapidly growing seed-funded AI startup based in the United States and India. We are on a mission to make Voice AI accurate, affordable, and accessible for businesses.
Our flexible and easy-to-use APIs enable developers to build intelligent voice-enabled applications that automate and analyze business conversations. We focus on the Contact Center market and have developed innovative solutions using our LLM-powered Voice AI platform.
Why Work with Us
You will be part of a team of experts in AI and Voice who are passionate about building a modern Voice AI platform. Our team is highly organized and detail-oriented, with a strong focus on delivering high-quality software releases.
About the Role
As a Product Deployment Specialist, you will take ownership of planning, coordinating, and executing product releases. You will work closely with cross-functional teams to ensure smooth deployment processes and clear communication with both internal teams and external customers.
Your Responsibilities
Develop and maintain release schedules
Coordinate with engineering, product, and QA teams to align on timelines and requirements
Understand Release Components
Analyze and understand the changes, components, and interdependencies involved in each release
Work with technical teams to identify potential risks or conflicts
Deliver Release Notes
Prepare clear, customer-friendly release notes that outline updates and features
Communicate release updates to internal stakeholders and external customers effectively
Collaborate Across Teams
Work closely with both front-end and back-end teams to manage dependencies
Ensure everyone is informed about release progress and any potential risks
Oversee Deployment
Manage CI/CD pipelines and deployments using GitLab and Kubernetes in a Google Cloud environment
Monitor releases post-deployment and address any issues promptly
Process Improvement
Continuously refine release processes to improve efficiency, reliability, and scalability
Requirements
At least 4 years of experience in release management or a related role, preferably in a SaaS company
Proficient with release environment built on Jira, GitLab, Google Cloud, and Kubernetes
Familiarity with API-driven platforms, React-based front-end, Java+python back-end, speech recognition, and LLMs is a plus
Strong analytical skills to understand the changes, components, and their interdependencies within each release
Capable of assessing risks and identifying conflicts proactively
Highly organized, detail-oriented, and skilled at managing priorities
Strong written and verbal communication skills, especially for customer-facing updates
Estimated Salary: $120,000 - $150,000 per year, depending on experience and qualifications
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