Product Deployment Specialist

19 hours ago


Bengaluru, Karnataka, India Voicegain Full time

About Voicegain

Voicegain is a rapidly growing seed-funded AI startup based in the United States and India. We are on a mission to make Voice AI accurate, affordable, and accessible for businesses.

Our flexible and easy-to-use APIs enable developers to build intelligent voice-enabled applications that automate and analyze business conversations. We focus on the Contact Center market and have developed innovative solutions using our LLM-powered Voice AI platform.

Why Work with Us

You will be part of a team of experts in AI and Voice who are passionate about building a modern Voice AI platform. Our team is highly organized and detail-oriented, with a strong focus on delivering high-quality software releases.

About the Role

As a Product Deployment Specialist, you will take ownership of planning, coordinating, and executing product releases. You will work closely with cross-functional teams to ensure smooth deployment processes and clear communication with both internal teams and external customers.

Your Responsibilities

Develop and maintain release schedules

Coordinate with engineering, product, and QA teams to align on timelines and requirements

Understand Release Components

Analyze and understand the changes, components, and interdependencies involved in each release

Work with technical teams to identify potential risks or conflicts

Deliver Release Notes

Prepare clear, customer-friendly release notes that outline updates and features

Communicate release updates to internal stakeholders and external customers effectively

Collaborate Across Teams

Work closely with both front-end and back-end teams to manage dependencies

Ensure everyone is informed about release progress and any potential risks

Oversee Deployment

Manage CI/CD pipelines and deployments using GitLab and Kubernetes in a Google Cloud environment

Monitor releases post-deployment and address any issues promptly

Process Improvement

Continuously refine release processes to improve efficiency, reliability, and scalability

Requirements

At least 4 years of experience in release management or a related role, preferably in a SaaS company

Proficient with release environment built on Jira, GitLab, Google Cloud, and Kubernetes

Familiarity with API-driven platforms, React-based front-end, Java+python back-end, speech recognition, and LLMs is a plus

Strong analytical skills to understand the changes, components, and their interdependencies within each release

Capable of assessing risks and identifying conflicts proactively

Highly organized, detail-oriented, and skilled at managing priorities

Strong written and verbal communication skills, especially for customer-facing updates

Estimated Salary: $120,000 - $150,000 per year, depending on experience and qualifications



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