Cloud Deployment Specialist

2 days ago


Bengaluru, Karnataka, India PowerSchool Full time

Overview

PowerSchool is seeking a skilled Cloud Deployment Specialist to join our Cloud Operations team. As a key member of this team, you will be responsible for managing and supporting our cloud-based products and infrastructure. Your primary focus will be on provisioning and configuring cloud-hosted products, from hardware to software, operating systems to PowerSchool's products.

Responsibilities

  • Utilize problem-solving skills to troubleshoot and resolve application, instance, and/or tickets.
  • Develop ability to learn new technology in a fast-paced environment.
  • Communicate effectively with internal customers and partners via phone, chat, and email.
  • Collaborate with Cloud Operations team and across other functional groups to achieve common goals.
  • Continuously identify and recommend improvements to Cloud Operations processes, documentation, and tools.

Requirements

  • 0-1 years of experience as an application support engineer in a cloud-hosted environment.
  • Strong working knowledge of Unix/Linux, Windows.
  • Familiarity with Cloud technologies (Azure, AWS).
  • Ability to manage service requests based on priority and track requests to completion with quality and in a timely manner.
  • Experience with ticketing tools like Salesforce, Jira, etc.


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