Guest Service Associate
4 weeks ago
As a Guest Service Associate at AccorHotel, you will be responsible for providing exceptional food and beverage service to our guests. Your primary goal will be to meet and exceed their expectations, ensuring a memorable experience for every guest.
Key Responsibilities
• Respond to customer queries and resolve issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure to attend to guest complaints, requests, or inquiries regarding the food and services.
• Establish and maintain seamless coordination & cooperation with all departments of Ibis Chennai City Centre to ensure maximum cooperation, productivity, morale, and guest service.
Requirements
• B. Sc Hotel Management qualification.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Familiarity with food and beverage service operations and procedures.
What We Offer
• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.
How to Apply
Interested candidates should submit their application, including a cover letter and resume, to the AccorHotel recruitment team. We look forward to hearing from you
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