Hybrid Software Development and Technical Support Specialist

7 days ago


Hyderabad, Telangana, India Amazon Full time
Job Summary
We are seeking a Hybrid Software Development and Technical Support Specialist to join our team in Hyderabad. This role will require you to work on both software development and technical support tasks, including troubleshooting, diagnosing, and fixing technical issues related to our systems and applications. You will also be responsible for developing monitoring solutions, performing software maintenance and configuration, and implementing fixes for internally developed code. Additionally, you will work alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current tools, automating support processes, and documenting our systems.

Responsibilities
- Troubleshoot and diagnose technical issues related to our systems and applications
- Develop monitoring solutions to identify and prevent technical issues
- Perform software maintenance and configuration tasks
- Implement fixes for internally developed code
- Work alongside development on Amazon Corporate and Divisional Software projects

Requirements
To be successful in this role, you will need to have at least 2+ years of software development or technical support experience, as well as a Bachelor's degree in engineering or equivalent. You will also need to have experience troubleshooting and debugging technical systems, including Unix, AWS, networks, and operating systems. Strong organizational skills, attention to detail, and excellent communication skills are also essential for this role.

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