Channel Operations Support Professional
4 days ago
We are seeking a forward-thinking and experienced professional to support the channel partner ecosystem.
This role involves providing broad-based operational support to our NextWave partner program.
- Support the management of inbound requests from channel partners and internal stakeholders.
- Act as liaison for cross-functional teams.
Lead business process improvements and establish strong partnerships with key stakeholders.
Assist with tool maintenance and data clean-up projects.
Document processes and procedures on an ongoing basis.
Requirements- 4+ years of experience managing high-volume cases using email-based ticketing systems.
- Strong customer service skills and attention to detail.
- Effective communicator.
Experience collaborating with cross-functional teams, G-suite, ServiceNow, and SFDC is required. Nice to have: experience supporting Ecosystem/Channel sales organizations.
The TeamPalo Alto Networks brings technology that reshapes the cybersecurity threat and protection landscape.
Sales operations work behind the scenes to enable smooth sales relationships worldwide.
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