Channel Operations Support Professional

4 days ago


Bengaluru, Karnataka, India beBeeOperations Full time US$ 90,000 - US$ 1,20,000
Operational Support Specialist

We are seeking a forward-thinking and experienced professional to support the channel partner ecosystem.

This role involves providing broad-based operational support to our NextWave partner program.

  • Support the management of inbound requests from channel partners and internal stakeholders.
  • Act as liaison for cross-functional teams.

Lead business process improvements and establish strong partnerships with key stakeholders.

Assist with tool maintenance and data clean-up projects.

Document processes and procedures on an ongoing basis.

Requirements
  • 4+ years of experience managing high-volume cases using email-based ticketing systems.
  • Strong customer service skills and attention to detail.
  • Effective communicator.

Experience collaborating with cross-functional teams, G-suite, ServiceNow, and SFDC is required. Nice to have: experience supporting Ecosystem/Channel sales organizations.

The Team

Palo Alto Networks brings technology that reshapes the cybersecurity threat and protection landscape.

Sales operations work behind the scenes to enable smooth sales relationships worldwide.



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