
Director of Student Experience
3 days ago
About This Role
Our ideal candidate is a strategic leader who can steer the student experience, from academics to activities. They should be a financial captain, managing budgets and collaborating across departments, ensuring clear communication.
Key Responsibilities
- Lead the campus team.
- Manage strategy, identify obstacles, and ensure effective communication within and across teams.
- Manage P&L and cross-functional teams at campus and coordinate initiatives with the central program team.
- Work closely with academics and student success teams to derive clear visibility of students' progress and drive outcomes.
- Setup processes and constantly look for ways to improve engagement levels and performance of the students through improvement in pedagogy, content, and class delivery.
- Manager campus student's experience charter, campus-level marketing, and branding.
- Work closely with placement and training cell to partner with industries, deliver internship and placement outcomes.
- Manage strong collaboration and bonding with the partner university.
Requirements
- Minimum 6+ years of experience in category management.
- Bachelor's degree in Computer Science, with prior software development experience preferred.
- Goal-driven and works well in fast-paced environments.
- Balance between setting up long-term processes while also hacking your way through achieving goals in the short term.
- Empathy toward students and desire for aspirational outcomes for all students.
- Excellent communication & interpersonal skills. Adept at building relationships and liaising with multiple stakeholders.
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