Head of Client Success

24 hours ago


Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 1,80,00,000 - ₹ 2,20,00,000
Senior Client Service Manager

About the role:

  • We're looking for a Senior Client Service Manager who can lead our client service team.
  • The ideal candidate will have 8-12 years of experience in B2B marketing, enterprise client servicing, or integrated campaigns.
  • This person will be responsible for managing client relationships and ensuring exceptional service delivery.
  • The Senior Client Service Manager will work closely with the Head of Client Services/ General Manager to achieve business objectives.

Key Responsibilities:

  • Lead and manage the client service team to deliver exceptional results.
  • Develop and implement strategies to improve client satisfaction and retention.
  • Maintain strong relationships with clients and stakeholders.
  • Collaborate with cross-functional teams to ensure seamless service delivery.

Requirements:

  • 8-12 years of experience in B2B marketing, enterprise client servicing, or integrated campaigns.
  • Proven track record of delivering exceptional client service.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.


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