Head of Cleaning Operations

4 days ago

Kolkata, West Bengal, India beBeeCleaning Full time ₹ 80,00,000 - ₹ 1,20,00,000

About us:

We provide workplace experience and facility management solutions that contribute to better business performance and make life easier, more productive, and enjoyable.

Our company was founded in 1901 and has grown to become a leading provider of facility services with presence in over 30 countries across the globe.

We have been operating since 2005 and have grown to manage facilities for thousands of clients, serving millions of people worldwide.

This is a senior leadership role overseeing a large corporate environment. The Head of Cleaning Operations will be responsible for developing, implementing, and overseeing all cleaning operations.

Key Responsibilities
  • Strategic Planning and Management:
    • Develop and execute a comprehensive strategy for cleaning services that aligns with overall business objectives.
    • Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and customer satisfaction.
  • Operational Excellence and Quality Assurance:
    • Implement and enforce standardized cleaning protocols, procedures, and quality standards.
    • Conduct regular inspections and audits to ensure compliance with industry standards and regulatory requirements.
  • Team Leadership and Development:
    • Lead and manage a team of cleaning staff, fostering a culture of accountability and high performance.
    • Develop and deliver training programs covering best practices, safety protocols, and customer service.
  • Health, Safety, and Compliance:
    • Ensure full compliance with all relevant health and safety regulations.
    • Implement infection prevention and control measures.
Required Qualifications
  • Bachelor's degree in Facility Management or a related field.
  • 10+ years of experience in cleaning or facility management, with at least 5 years in a senior leadership role.
  • Proven experience managing teams, budgets, and vendors.
  • Strong knowledge of commercial cleaning techniques, equipment, and industry best practices.

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