Senior Technical Delivery Manager
6 days ago
We are seeking a highly skilled Senior Technical Delivery Manager to lead multiple cross-functional projects from definition to launch. As a key member of our team, you will be responsible for ensuring customer engagements and engineering deliverables are complete, consistent, and of high quality, on time, and deliver valuable outcomes.
The ideal candidate will have a strong background in technical program management, with experience working on startup products (B2B, B2C, Saas Space). They will be able to drive the delivery of critical business initiatives, manage all aspects of the project, and identify innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.
The Senior Technical Delivery Manager will be responsible for making delivery decisions, achieving tactical goals while retaining a strategic focus. They will guide the project through all phases, including requirements gathering, scoping, planning, influencing development, QA, bug fix, deployment, and metrics tracking.
The successful candidate will have a strong understanding of project and program management, with 10+ years of experience in a fast-paced environment, taking a product through its complete life cycle and delivering highly scalable and robust systems. They will also have experience working directly with engineering teams and interfacing with working with customers.
We are looking for a leader who can build strong relationships with stakeholders and key partners for the program, and has good judgment, especially relevant in balancing long-term strategic investments with near-term business goals. The ideal candidate will be able to provide architectural guidance and direction throughout the project lifecycle and communicate clearly and effectively with developers, business owners, and senior business leaders.
Requirements- Bachelor's degree in Computer Science, Engineering, or related technical field
- Experience working on startup products (B2B, B2C, Saas Space)
- Good understanding of project and program management with 10+ years of experience in a fast-paced environment
- 5+ years of experience working directly with engineering teams and interfacing with working with customers
- Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules
- Good interpersonal and communication skills
- Ability to influence without authority
- Obsession with customer experience - Attention to detail coupled with ability to think abstractly
- Provide leadership and direction to the Delivery teams. Handle Operational issues related to the delivery center.
- Technology background, especially in a service-oriented environment with a deep understanding of software development.
- Proven track record of leading large cross-functional projects.
- Ability to build strong relationships with stakeholders and key partners for the program.
- Good judgment, especially relevant in balancing long-term strategic investments with near-term business goals.
- Able to provide architectural guidance and direction throughout the project lifecycle.
- Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions.
- Effective leadership, interpersonal communication skills (written and verbal)
- Good knowledge of techniques for planning, monitoring, and controlling projects
- Good knowledge of budgeting and resource allocations procedures
- Proactive in pre-empting issues and problems
- Consultative and highly communicative within the Consultancy
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