
Batch Operations Coordinator
19 hours ago
Job Title: Batch Operations Coordinator
Location: Mumbai (Andheri/Thane)- On-site
Employment Type: Full-Time
Laptop: Mandatory
Working Days: 6 days
Job Overview
The Batch Operations Coordinator Lead is responsible for overseeing the efficient execution, coordination, and management of multiple batches/programs. This role ensures that operational, academic, and administrative aspects of all batches are handled effectively, while leading a team of batch managers/executives to deliver an exceptional learner experience.
Key Responsibilities:
Batch Planning & Coordination
Develop and implement batch schedules, timelines, and resource allocation strategies to ensure seamless delivery.
Coordinate with faculty, trainers, and support teams to guarantee readiness and preparation.
Monitor daily batch operations and resolve any issues promptly to maintain efficiency.
Team Leadership
Lead, guide, and mentor batch managers/executives to enhance their skills and performance.
Allocate responsibilities and monitor team performance to ensure optimal results.
Provide regular feedback and facilitate skill development to support team growth.
Stakeholder Management
Collaborate with academic, operations, and placement teams to foster strong relationships and effective communication.
Serve as the primary escalation point for batch-related concerns and provide timely resolutions.
Maintain strong relationships with students, faculty, and administrative staff to promote a positive learning environment.
Quality & Compliance
Ensure adherence to academic guidelines, processes, and policies to maintain high standards.
Monitor attendance, progress, and performance of batches to identify areas for improvement.
Conduct quality checks on learning delivery and student support to guarantee excellence.
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