System Support Specialist

22 hours ago

Mysore, Karnataka, India beBeeInfrastructure Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Opportunity:

We are seeking a highly skilled professional to join our team as a System Support Specialist. In this role, you will play a critical part in ensuring the stability and reliability of our products.

Key Responsibilities:

  • Monitor the performance of our systems using various internal tools.
  • Support ownership of all hosting products, including cpanel/plesk/vps/cloud/dedicated.
  • Handle incident response, troubleshooting, and fix for various products/services.
  • Communicate clearly on tickets, phone calls made to the team about various issues.
  • Exhibit a sense of urgency to resolve issues.
  • Build advanced automation workflows for automating repeated issues.
  • Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook.
  • Ensure SLA's and Operational standards are met.
  • Raise tickets to different internal groups to resolve recurrent problems, alerts, and follow up on escalated issues.
  • Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites.
  • Contribute to Operations handbook.
  • Ensure smooth hand-offs between shifts.

Requirements:

  • Graduate degree in Information Technology or Computer Science.
  • 2-3 years of experience.
  • Good understanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter.
  • Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts.
  • Application Protocols: SMTP, HTTP, FTP, IMAP, POP.
  • Shifts: Must be willing to work in shifts (including at night and on holidays).

What We Offer:

We offer excellent Health Insurance options, Education/Certification Sponsorships, Flexi-leaves to take personal time off, and much more. We celebrate one another's differences and foster a culture of belonging. Our company benefits when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.

Work Environment:

You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. We care about you, and taking care of our employees is our top priority.

  • Support Specialist

    3 days ago

    Mysore, Karnataka, India beBeeComputer Full time ₹ 15,000 - ₹ 20,000

    Computer Support SpecialistJob Title: Computer Support SpecialistAs a leading provider of innovative learning solutions, we are seeking a skilled and organized individual to join our team as a Computer Support Specialist.The successful candidate will be responsible for managing our studios and ensuring smooth operations.Key Responsibilities:Setup, operate,...

  • Technical Support Specialist

    3 days ago

    Mysore, Karnataka, India beBeeExpertise Full time ₹ 30,00,000 - ₹ 80,00,000

    Job Title:Technical Support Specialist">About the Role:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing IT support for various applications and systems.">Key Responsibilities:Provide technical assistance to end-users on hardware, software, and system...

  • IT Support Specialist

    1 week ago

    Mysore, Karnataka, India beBeeSupport Full time

    The IT Support Specialist role involves providing first-line technical assistance to customers, addressing their inquiries and issues to ensure a seamless user experience. This position is ideal for individuals seeking to initiate their career in IT support.Key ResponsibilitiesDeliver initial-level support to customers via telephone, email, and chat...

  • IT Support Specialist

    2 days ago

    Mysore, Karnataka, India beBeeInformation Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support RoleWe are seeking an experienced technical support specialist to provide high-quality IT services.Key Responsibilities:Offer expert technical support and troubleshooting for desktop computers, printers, and other equipment.Maintain optimal system performance and ensure seamless IT operations.Address technical queries and resolve issues in...

  • Information System Specialist

    2 days ago

    Mysore, Karnataka, India beBeeData Full time ₹ 40,00,000 - ₹ 50,00,000

    Job Title: Information System SpecialistWe are seeking a highly skilled professional to join our team as an Information System Specialist. The ideal candidate will possess advanced technical skills and experience in information systems, data analysis, or related roles.Main Responsibilities:Develop and maintain databases, spreadsheets, and other data...

  • IT Support Specialist

    3 days ago

    Mysore, Karnataka, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 30,00,000

    Job TitleWe are seeking a skilled IT professional to fill the role of IT Support Specialist, working in a fast-paced Investment Banking environment. As an IT Support Specialist, you will be responsible for providing expert-level technical support and troubleshooting services to ensure seamless operations.Key ResponsibilitiesProvide timely and effective...

  • Production Support Specialist

    3 days ago

    Mysore, Karnataka, India beBeeProductivity Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Production Support SpecialistThis role plays a crucial part in ensuring the seamless operation of manufacturing software systems.Key ResponsibilitiesTroubleshooting and Resolution: Identify and resolve issues with MES software and hardware to ensure uninterrupted production operations.System Maintenance and Optimization: Monitor system...

  • Senior Office Support Specialist

    4 days ago

    Mysore, Karnataka, India beBeeOffice Full time ₹ 8,00,000 - ₹ 15,00,000

    Senior Office Support Specialist Job OverviewThe Birla Institute of Technology & Science is seeking an experienced Senior Office Support Specialist to join its team.Responsibilities:Verify, reconcile and review accounting entries in the general ledger.Manage accounts receivable and payable, including bank reconciliations and ledger reconciliations.Support...

  • System Infrastructure Specialist

    3 days ago

    Mysore, Karnataka, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,60,00,000

    Job Overview:The Technical Infrastructure Specialist is responsible for ensuring that our systems, hardware, tools, and services are running securely, reliably, and efficiently.This role combines infrastructure management with technical execution and requires someone who enjoys solving practical problems and keeping things running smoothly behind the...

  • Expert Finance System Specialist

    4 days ago

    Mysore, Karnataka, India beBeeExpert Full time ₹ 90,00,000 - ₹ 1,42,00,000

    We are seeking a skilled Finance Support Specialist to join our team. In this role, you will be responsible for delivering exceptional support and maintenance services for JD Edwards EnterpriseOne systems across our global customer base.This is an excellent opportunity to work with a leading provider of Oracle ERP solutions, driving innovation, efficiency,...