Production Support Specialist

1 day ago

Mysore, Karnataka, India beBeeProductivity Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Production Support Specialist

This role plays a crucial part in ensuring the seamless operation of manufacturing software systems.

Key Responsibilities

  • Troubleshooting and Resolution: Identify and resolve issues with MES software and hardware to ensure uninterrupted production operations.
  • System Maintenance and Optimization: Monitor system performance, implement updates, and make necessary adjustments to optimize the MES for efficiency and quality.
  • Implementation and Configuration: Assist in the implementation and configuration of new MES systems and integrate them with other enterprise systems like ERP.
  • Data Management and Analysis: Collect and analyze real-time data from the shop floor to identify bottlenecks, track production, and improve decision-making.
  • User Support and Training: Provide technical assistance to production staff and develop training materials to help them use the MES effectively.
  • Documentation: Create and maintain technical documentation, including protocols, reports, and user guides, for the MES.
  • Quality Assurance: Ensure the MES supports quality management by tracking deviations and exceptions, contributing to improved quality control.

Key Skills and Qualifications

  • Technical Skills: Proficiency with MES software, understanding of databases, and familiarity with system integration.
  • Manufacturing Processes: A solid understanding of the manufacturing lifecycle, from order release to finished goods, and common production challenges.
  • Data Analysis: Ability to collect, interpret, and use data to drive improvements in production.
  • Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve complex technical issues.
  • Communication: Excellent communication skills to effectively collaborate with production teams and provide training.

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