
Remote Customer Accounts Collector
1 week ago
Gain a fulfilling career as a Collections Specialist by working in a fast-paced call center environment. Your exceptional communication and negotiation skills will enable you to effectively collect on overdrawn or past due accounts.
Key Responsibilities:
- Interact with customers exclusively via phone, delivering top-notch service and support.
- Demonstrate adaptability and resilience while navigating multiple technologies in a rapidly changing environment.
- Empathize with customers and address their concerns with respect and understanding.
- Work both independently and collaboratively within a team-based setting.
- Maintain strict adherence to regulatory and departmental practices and procedures.
Requirements:
- A minimum of one year of experience in customer-facing roles or customer support.
- Prior computer experience, specifically utilizing Windows-based applications, is essential.
- A high school diploma, equivalent certification, or higher is required.
Bonus Qualifications:
- The ability to multitask and handle multiple responsibilities simultaneously.
- A comfort level with fast-paced environments and the capacity to adapt quickly.
- Previous experience in collections, sales, retail, or customer service industries is advantageous.
- A genuine passion for helping others and resolving complex issues.
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