Business Development Specialist

1 day ago

Bengaluru, Karnataka, India beBeeDevelopment Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

Job Overview:

The Business Development Specialist will be responsible for managing existing international customer accounts and developing new business opportunities in the metal components industry.

This role requires strong account management skills to ensure exceptional customer experience, along with proactive business development to grow the export pipeline.

Key Responsibilities:

  • Customer Account Management:

    - Serve as the main point of contact for existing export customers.

    - Handle all customer communication via email, phone, and virtual meetings.

    - Provide regular updates on orders, production schedules, and shipments.

    - Resolve customer queries and complaints quickly and professionally.

    - Maintain and grow customer relationships for repeat business.

  • Internal Coordination:

    - Clarify customer requirements with internal production, engineering, and quality teams.

    - Coordinate and track order execution to ensure timely delivery.

    - Communicate technical requirements or clarifications as needed.

  • Business Development:

    - Identify and reach out to new international customers.

    - Generate and qualify leads through Email campaigns, LinkedIn outreach, and phone calls.

    - Build a robust pipeline of prospective export clients.

    - Coordinate RFQs and prepare quotations in collaboration with internal teams.

  • CRM and Reporting:

    - Maintain up-to-date customer records and communication logs in CRM.

    - Prepare regular sales activity reports and forecasts.

    - Analyze customer trends and provide recommendations for retention and growth.

Ideal Candidate Profile:

Educational Background: Bachelor's degree, preferably in Mechanical Engineering or related field.

Experience:

- Minimum 4+ years in Business Development, Sales, or Account Management in exports of industrial or engineering products.

- Experience in the metal components industry (castings, forgings, machined components, fabrication) is highly desirable.

Attributes:

- Excellent written and verbal communication skills.

- Customer-centric with strong relationship-building capabilities.

- Knowledge of international trade documentation and export processes.

- Ability to interpret engineering drawings and technical specifications.

- Self-driven and result-oriented with a problem-solving mindset.

- Comfortable working with international time zones.

What We Offer:

A dynamic work environment that fosters growth and innovation.

Ongoing training and professional development opportunities.

A competitive compensation package and benefits.

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