Key Player: Chat Support Specialist

1 week ago


Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 11,81,484 - ₹ 15,49,560

About this role

  • You will be responsible for handling first-line contact and queries via written communication channels, providing tailored solutions to meet the needs of individuals.
  • Follow our business standards and act with integrity and due diligence.

Responsibilities

  • Deliver strong customer satisfaction by handling first-line contact efficiently, minimizing any impact to customers and colleagues.
  • Maintain knowledge of work processes and share that knowledge freely with others.
  • Use continuous improvement skills to look for and implement opportunities to enhance processes and practices in the business.
  • Develop skills to excel in your role.
  • Closing open tickets within agreed timeframes is a priority.

About us

  • Tesco Bengaluru serves our customers, communities, and planet every day across markets.
  • We standardize processes, deliver cost savings, enable agility through technological solutions, and empower our colleagues to do more for our customers.


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