Expert Chat Support Agent

20 hours ago

Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 25,00,000
Customer Support Specialist Role

We are seeking an experienced professional to handle complex customer queries via chat in a timely and professional manner.

  • Key responsibilities include handling customer inquiries with high accuracy and speed, providing resolutions that ensure high customer satisfaction, and collaborating with internal teams to resolve complex issues.

To be successful in this role, you will need to possess strong written communication and problem-solving skills, as well as the ability to multitask across chat systems and tools. Experience in financial services or related industry is preferred but not required.

This is a unique opportunity to contribute your expertise to delivering exceptional customer experiences.

Job Requirements

Essential Skills:

  • 13 years of experience in chat or non-voice customer support
  • Strong written communication and problem-solving skills
  • Ability to multitask across chat systems and tools
  • Experience in financial services or related industry (preferred)

Benefits: This role offers the chance to work with a dynamic team and contribute to delivering exceptional customer experiences.

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