Customer Service Expert

10 hours ago


Lucknow, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 25,00,000

The Passenger Support Services role is a critical position requiring exceptional customer service skills and technical knowledge of various systems.

Key Responsibilities:
  • Provide round-the-clock support to customers through the help desk.
  • Assist with travel bookings, ticketing, and disruption management.
  • Hold in-depth knowledge of IT systems including Amadeus suite ARD Web, Altea CM, and Altea Inventory & Availability.
  • Utilize analytical skills to resolve customer issues efficiently.
Requirements:
  • 1-5 years of experience in customer-facing roles.
  • Superior communication and interpersonal skills.
  • Familiarity with fare pricing processes is an added advantage.


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