Operations Director

24 hours ago


Amrāvati, Maharashtra, India beBeeOperations Full time ₹ 15,00,000 - ₹ 18,00,000
General Manager Operations

As a seasoned operations leader, you will oversee the day-to-day management of our upscale hotel.

About This Role
  • Coordinate with various departments to ensure seamless operations and implement business strategies aligned with the hotel's vision and financial goals.
  • Develop and execute plans to maintain high standards of service delivery and operational efficiency.
Key Responsibilities
  • Leadership & Strategy:
    • Coordinate departmental activities and develop business strategies.
    • Establish Key Performance Indicators (KPIs) to measure service delivery and operational efficiency.
  • Financial Management:
    • Manage the annual operating budget and analyze financial reports.
    • Implement corrective measures to achieve revenue and cost targets.
    • Oversee procurement, vendor management, and inventory controls.
  • Guest Experience & Brand Management:
    • Ensure guest satisfaction through personalized experiences and high-quality services.
    • Monitor guest feedback and implement service recovery protocols where necessary.
    • Maintain brand integrity and comply with brand standards and audit requirements.
  • Human Resource Management:
    • Lead recruitment, induction, and training of hotel staff.
    • Build a high-performance culture emphasizing teamwork, accountability, and continuous development.
    • Implement performance management systems and ensure employee engagement.

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