Operations Director

7 hours ago


Amrāvati, Maharashtra, India beBeeOperations Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Job Overview:

The Operations Director will lead a team of professionals to deliver exceptional customer experiences. This role involves coordinating with cross-functional teams, managing internal stakeholders, and ensuring quality standards are met.

  • Develop and implement processes to streamline operations, improve efficiency, and enhance customer satisfaction.
  • Collaborate with design and production teams to meet project deadlines and manage budgets.
  • E nsure team members adhere to defined process SOPs and standards.
  • Responsible for Customer Move-In Timeline Adherence, Customer Overall CSAT Score, and Quicker resolution of customer escalations.
Requirements:
  • NIT/BITS/IIT/ MBA from IIM/Tier 1 B-schools preferred.
  • 7 to 12 years of overall work experience in Startups or Operations in similar industries.
  • People management skills (direct team reporting in past roles required).
  • Strong attention to detail and excellent written and oral communication skills.
  • Structured thought process and strong analytical ability.
  • Ability to thrive in a fast-paced startup environment.
Key Skills:
  • Process Improvement
  • Team Management
  • Customer Service
  • Budget Management
  • Communication

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