Senior Client Solutions Manager

1 week ago


Mumbai, Maharashtra, India Karix Full time
About the Role

We are seeking a skilled Senior Client Solutions Manager to oversee and manage our key client relationships, ensuring exceptional customer satisfaction and driving business growth.

Located in Goregaon, Mumbai, this role is perfect for those who thrive in a dynamic environment and enjoy collaborating with internal teams to resolve complex issues.

Key Responsibilities
  • Manage existing key accounts to identify opportunities for growth and improvement
  • Analyze customer needs and develop tailored solutions to meet their requirements
  • Collaborate with internal teams to escalate critical issues and provide timely support
  • Maintain accurate records of customer interactions and correspondence
  • Analyze customer service statistics to determine areas for improvement
  • Foster strong relationships with clients to ensure retention and business growth
  • Liaise with internal teams to ensure resource availability for on-time project delivery
  • Maximize revenue from existing accounts and develop new business opportunities
Requirements
  • 4-5 years of experience in Customer Support or Technical Account Management, preferably in Telecom or IT
  • Engineering Graduate in Computer Science or Electronics
  • Proactive, self-motivated, and analytical mindset to solve complex issues
  • Excellent communication skills in English (written and verbal) and interpersonal skills
  • Ability to manage timelines effectively and work in a 24x7 environment
Why Join Us?

As a Senior Client Solutions Manager at Karix, you will play a pivotal role in safeguarding our assets, data, and reputation in the industry. You will be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development and career growth. Our innovative environment celebrates creativity and innovation, making it an exciting place to work alongside a world-class team.

Karix is an equal opportunity employer, committed to creating an inclusive environment for all employees. We champion diversity and believe that everyone deserves a chance to grow and succeed.

The estimated salary for this role is ₹25,00,000 - ₹35,00,000 per annum, depending on experience and qualifications.



  • Mumbai, Maharashtra, India Abakkus Asset Manager Private Limited Full time

    Job DescriptionWe are seeking a highly skilled Senior Portfolio Manager to join our team at Abakkus Asset Manager Private Limited. The successful candidate will be responsible for leading the development and launch of new investment products, managing client relationships, and ensuring regulatory compliance.About UsAbakkus Asset Manager Private Limited is a...


  • Mumbai, Maharashtra, India GLG Full time

    About the RoleWe are seeking an experienced professional to join our team as a Senior Associate, Client Solutions. In this role, you will be responsible for learning GLG's underlying business processes and assisting senior team members with high-level project execution.Key Responsibilities:Fulfilling time-sensitive research requests delegated by senior team...


  • Mumbai, Maharashtra, India GLG Full time

    At GLG, we are seeking a highly skilled Strategic Client Solutions Associate to join our team. This is a challenging and rewarding role that will involve working closely with senior team members to deliver high-level client service.The successful candidate will have a strong understanding of the financial markets and excellent communication and interpersonal...

  • Business Analyst

    3 weeks ago


    Mumbai, Maharashtra, India GLG Full time

    This role is an exciting opportunity to join GLG's team in Mumbai, India. As a Business Analyst - Client Solutions, you will be responsible for managing and executing primary research deliverables to add value to GLG clients based in the Asia region.The ideal candidate will have a strong understanding of business processes and be able to assist senior team...


  • Mumbai, Maharashtra, India ARDOR TALENT SOLUTIONS PRIVATE LIMITED Full time

    Job OverviewAwarded as one of India's best talent solutions, Ardor Talent Solutions Private Limited invites a Senior Partner to spearhead client relations and drive business growth.


  • Mumbai, Maharashtra, India Alchemist Marketing & Talent Solutions Full time

    Job OverviewWe are seeking a highly motivated and experienced Senior Business Development Manager to join our team at Alchemist Marketing & Talent Solutions. The ideal candidate will have a strong background in brand solutions, new business development, and a proven track record of success in driving revenue growth.The successful candidate will be...


  • Mumbai, Maharashtra, India NielsenIQ Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team at NielsenIQ. This is an exciting opportunity for someone who is passionate about delivering exceptional client service and driving business growth.About the RoleIn this role, you will be responsible for managing key client relationships,...


  • Mumbai, Maharashtra, India Inspirisys Solutions Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Banking Solutions Expert to join our team. As a key member of our Sales & Key Account Management - Banking BU, you will be responsible for driving business growth by identifying and pursuing new opportunities in the banking sector.About Inspirisys Solutions:Inspirisys Solutions is a leading...


  • Mumbai, Maharashtra, India Abakkus Asset Manager Private Limited Full time

    Job SummaryThis role is a critical position in the success of our Portfolio Management Services (PMS) and Alternative Investment Funds (AIF) platforms.About UsAbakkus Asset Manager Private Limited is an alpha-focused asset manager managing ~INR 37,000 crores in public markets and private equity strategies. Our offerings include Alternative Investment Funds...


  • Mumbai, Maharashtra, India Interface Digital Solutions Pvt. Ltd. Full time

    Company Overview">We are seeking an experienced Senior Sales Manager to drive our sales strategy and maintain strong customer relationships within the security systems services industry in Mumbai.">Key Responsibilities:">">Develop and implement sales strategies to meet revenue targets and expand the client base in Mumbai and surrounding areas.">Identify...


  • Mumbai, Maharashtra, India Abakkus Asset Manager Private Limited Full time

    About the RoleAbakkus Asset Manager Private Limited is seeking a skilled Senior Product Manager to lead the development and launch of innovative investment products under Portfolio Management Services (PMS) and Alternative Investment Funds (AIF) structures.ResponsibilitiesProduct Strategy and Development: Define product strategy and roadmap for PMS, AIF, and...

  • IT Support Engineer

    3 weeks ago


    Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    About Outworks Solutions Private Ltd.Outworks Solutions Private Ltd. is a 17-year-old company that specializes in IT Staffing, Software Consulting, and IT Infrastructure Managed Services. With headquarters in the United States of America and international offices across the UK, Malaysia, and Hong Kong, we are committed to understanding our clients' needs and...


  • Mumbai, Maharashtra, India Caliber Connect HR Services Full time

    Job SummaryWe are seeking a highly skilled Senior Client Relationship Manager to join our team at Caliber Connect HR Services. This is a fantastic opportunity for an individual who is passionate about delivering exceptional client service and building strong relationships with our clients.


  • Mumbai, Maharashtra, India Laqshya Live Experiences Full time

    We are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team at Laqshya Live Experiences. In this role, you will be responsible for building and nurturing strong relationships with our clients, ensuring seamless event execution from start to finish.Key Responsibilities:Client Relationship Management:


  • Mumbai, Maharashtra, India A Client of Career Stone Full time

    Job Title: Senior Engineering Manager: Leading Cloud ArchitectureAbout the Role:As a Senior Engineering Manager at A Client of Career Stone, you will play a pivotal role in leading our cloud architecture initiatives. With a strong background in Java and related development tools, you will be responsible for designing and developing scalable, configurable...


  • Mumbai, Maharashtra, India SelektIT Full time

    We are looking for a Senior Client Relationship Manager to drive immediate revenue in the USA.Company OverviewSelektIT is a remote working environment that offers top staff augmentation firms like Toptal and Infosys an opportunity to make a significant impact. As a Senior Client Relationship Manager, you will be responsible for identifying and closing new...


  • Mumbai, Maharashtra, India The Works Full time

    We are looking for a dynamic and result-driven Senior Client Relationship Manager to join our team at The Works. This exciting opportunity is perfect for an individual who is passionate about building strong client relationships and delivering exceptional results.Job OverviewThe Senior Client Relationship Manager will serve as the primary liaison between The...


  • Mumbai, Maharashtra, India Firstsource Solutions Ltd Full time

    Job Title: Senior Solutions Architect - BFSI Domain Expert About the Role:We are seeking an experienced and skilled Senior Solutions Architect to join our team at Firstsource Solutions Ltd. As a key member of our BFSI (Banking, Financial Services, and Insurance) domain team, you will play a crucial role in driving next-generation architecture for...


  • Mumbai, Maharashtra, India Dentsu Creative Full time

    Unlock Meaningful Progress with Dentsu InternationalWe are seeking a seasoned Senior Client Strategy Manager to join our team in Mumbai. As a key member of our Account Management department, you will play a pivotal role in driving growth and innovation for our clients.About the Role:You will lead existing servicing groups, providing strategic solutions to...


  • Mumbai, Maharashtra, India New Horizon Full time

    New Horizon is seeking a skilled Senior Client Relationship Manager to lead our Recruitment/Staffing Industry efforts at Bangalore.Key Responsibilities:Client Relationship Management - Foster strong relationships with clients to drive business growth.Account Planning and Strategy - Develop and execute account plans to meet client needs and increase...