Product Experience Investigator

2 weeks ago


Vijayawada, Andhra Pradesh, India beBeeUserResearch Full time ₹ 20,00,000 - ₹ 2,40,00,000

Lead User Researcher

We are seeking a skilled user researcher to drive our understanding of customer needs, behaviors, and pain points across digital channels.

  • Design and execute research studies including usability tests, surveys, field studies, diary studies, and in-depth interviews to gain actionable insights.
  • Translate research findings into personas, journey maps, and experience frameworks that inform product development decisions.
  • Collaborate with cross-functional teams to embed user insights into product roadmaps and optimize user experiences.

The ideal candidate will have a degree in Human-Computer Interaction (HCI), Cognitive Psychology, Design, Behavioral Science, or related field.

  • A minimum of 3–5 years of experience as a UX Researcher or in a similar role within digital-first organizations.
  • Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and A/B testing to drive data-driven decision making.

Preferred Skills:

  • Prior experience in financial services, fintech, or large-scale B2C products.
  • Familiarity with UX design tools for collaboration and effective communication.

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