Senior Service Desk Manager

Job Title: Senior Manager - IT Service DeskThe Senior Manager - IT Service Desk will lead and develop high-performing teams, driving continuous improvements and modernization of the service desk with a focus on automation, data insights, and customer experience.

Senior Manager- Global Service deskLocation- BengaluruWhat youll doThe delivery of the service and the achievement of the contractual obligations globallyService Desk efficiency and effectiveness as one Global Service Desk, leveraging all desks capabilityGlobal account level headcount control and related commercial responsibility (expenses, training) across...

Front Desk Supervisor Job DescriptionThis role is responsible for providing leadership and guidance to the Front Desk team during their shifts to ensure smooth operations and consistent service.Main Responsibilities:Supervise and motivate team members to adhere to Hilton standards, resolve guest and staff issues promptly, and maintain high levels of guest...

IT Service Desk Supervisor Job DescriptionThis critical leadership role oversees a team of IT professionals delivering 24x7 support to users.The ideal candidate will drive frontline operations, support escalation management, and uphold service delivery standards that drive faster resolution and better user experiences.Lead daily operations for assigned teams...

Job Title: Service Desk Leader / Service Desk Manager Global OperationsLocation: India (Global Role)Experience: 14+ Years (Minimum 2 years in Service Desk Leadership)About the RoleWe are looking for an experienced Service Desk Leader to manage global IT service desk operations, drive continual service improvements, and ensure delivery excellence across...

Service Desk Operations ManagerOur Service Desk is a pivotal part of our global support operations. As the Service Desk Operations Manager, you will play a key role in leading our 24/7 team to ensure high-quality, scalable, and user-centric support.As a leader, you will oversee Service Desk Supervisors and frontline staff across multiple locations, driving...

Job Description:Requirements:Key Responsibilities:Lead and supervise a distributed team of Service Desk Analysts, ensuring high-quality support and timely resolution of incidents and requests across various time zones. Oversee remote and global support operations, optimizing workflows and communication across geographies to maintain seamless 24/7 coverage. ...

RequirementsKey Responsibilities:Lead and supervise a distributed team of Service Desk Analysts, ensuring high-quality support and timely resolution of incidents and requests across various time zones. Oversee remote and global support operations, optimizing workflows and communication across geographies to maintain seamless 24/7 coverage. Manage...

Team Lead Position OverviewWe are seeking an accomplished Team Lead to oversee our growing service desk team. This is an exceptional opportunity for a motivated professional to assume significant personal responsibility and autonomy.The ideal candidate will have:Advanced knowledge of Microsoft ApplicationsExcellent customer service skillsExcellent...

en_GB Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge...