
Guest Services Coordinator
1 day ago
We are seeking a highly skilled and personable Guest Services Coordinator to join our organization. The successful candidate will be the first point of contact for clients and visitors, ensuring a professional experience while representing our brand image.
- Greet and welcome visitors, clients, and prospective buyers, making a positive impression.
- Handle front desk operations, including inquiries, calls, and appointment scheduling.
- Support sales and CRM teams by managing customer interactions and documentation.
- Provide project information to visitors and guide them to relevant departments.
- Coordinate with internal teams for a seamless client experience.
- Manage client feedback and escalate issues for quick resolution.
- Maintain records of client visits and interactions for reporting purposes.
Requirements:
- Excellent communication and interpersonal skills (English & Hindi).
- Pleasant personality, confident, and customer service oriented.
- Ability to handle client interactions professionally and empathetically.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Experience in real estate, hospitality, or front desk roles is preferred.
Qualifications:
- Graduate degree in Hospitality, Business Administration, or any related field.
- Prior experience as a Guest Relationship Executive or Front Office Executive is an advantage.
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