
Reservations Coordinator
1 day ago
As a reservations coordinator at our esteemed resort, you will play a vital role in ensuring seamless guest experiences.
Key Responsibilities- Manage and Process Client Reservations: Efficiently handle client bookings, addressing their inquiries and resolving any issues related to their stays.
- Provide Exceptional Customer Service: Deliver outstanding support to guests, catering to their unique needs and preferences.
- Communicate Effectively: Collaborate with clients regarding their travel requirements, providing personalized solutions.
- Resolve Booking Issues: Troubleshoot and resolve any challenges related to bookings, ensuring client satisfaction.
- Maintain Accurate Records: Uphold precise records of all transactions, guaranteeing transparency and accountability.
- Qualifications: A high school diploma or equivalent is essential. Previous experience in customer service or the travel industry is preferred.
- Essential Skills: Strong communication and interpersonal skills are crucial for success in this role. Proficiency in using reservation systems and software is also necessary.
- Ability to Work under Pressure: You must be able to thrive in a fast-paced environment, handling multiple tasks efficiently.
This is an excellent opportunity to grow your career in the hospitality industry, working alongside a talented team of professionals who share your passion for delivering exceptional guest experiences.
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Meerut, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000Job SummaryWe are seeking a skilled and proactive Reservation Coordinator to support our organization. This remote position requires exceptional communication skills to ensure outstanding guest experiences and efficient management of reservations.Key Responsibilities:Process refund requests and resolve billing discrepanciesAddress guest inquiries, concerns,...
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