Pharmacy Operations Manager

1 week ago

Bikaner, Rajasthan, India beBeeResponsibilities Full time ₹ 8,00,000 - ₹ 15,00,000
Pharmacy Professional Opportunity

Seeking a skilled and detail-oriented pharmacy professional to manage pharmacy operations at our retail store. The pharmacist will oversee dispensing medications, ensuring compliance with regulations, providing expert advice to customers, and maintaining the highest standards of pharmaceutical care.

Key Responsibilities:
  • Prescription Fulfilment: Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
  • Stock Management & Substitution: If prescribed medications are unavailable, source them from in-house pharmacies to ensure 100% fulfilment of the prescription.
  • Patient Counselling: Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
  • Delivery Coordination: Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines to customers.
  • Customer Support & Inquiries: Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns.
  • Cash Handling: Assist with cash transactions and billing at the counter when needed.
  • Proper Storage & Security: Ensure that all medications are stored correctly, including temperature-sensitive drugs that require refrigeration and ensuring proper security measures are in place.
  • Inventory Verification: Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system.
  • Stock Entry & Cross-Verification: Accurately input stock data into the system and cross-check received items against the store's inventory records to maintain accuracy.
  • Regular Stock Audits: Perform regular physical stock counts, categorizing by type (e.g., Tablets, Syrups, Injections, etc.) twice a week, and verify fast-moving items on a daily basis.
  • Regulatory Compliance: Ensure compliance with state and national pharmacy laws, regulations, and policies.
Requirements & Qualifications:
  • Minimum Bachelor's degree in Pharmacy (B. Pharm)
  • Valid pharmacist license as per state or national regulations.
  • Minimum 1 to 3 years of experience in a retail pharmacy setting.
Benefits:

Our team offers a supportive environment where you can grow and develop your skills.

As a key member of our team, you'll have the opportunity to work closely with colleagues to deliver exceptional customer service and drive business results.

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