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Senior Operations Coordinator

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Gurgaon, Haryana, India beBeeProcess Full time ₹ 20,01,415 - ₹ 23,30,320
Job Overview

We are seeking a highly skilled Process Lead to join our team. This individual will be responsible for driving process and operational improvements, managing escalations, and collaborating with cross-functional teams.

The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with stakeholders. They will also have a thorough understanding of Standard Operating Procedures (SOPs) and the ability to adapt to changing processes.

Main Responsibilities:

  • Drive process and operational improvements to achieve business goals
  • Manage escalations and collaborate with cross-functional teams
  • Analyze and interpret complex SOPs
  • Communicate effectively with stakeholders
  • Adapt to changing processes
Requirements:
  • Bachelor's Degree and relevant work experience
  • Excellent level of English, C1 or above
  • Strong problem-solving skills and proactive approach
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with cross-functional teams
  • Thorough understanding of SOPs