
Senior Operations Coordinator
17 hours ago
Key Role
This is a senior position integral to the effective and efficient management of day-to-day operations. The role encompasses a wide range of administrative, support and customer service functions.
You will be responsible for managing floor plans, coordinating with external suppliers/partners and delivering high-quality events.
Main Responsibilities:
- Plan and Create Floor Plans: Develop and update floor plans for each show ensuring accuracy and efficiency.
- Audit and Reconcile: Conduct audits/reconciliations to ensure Operations floor plans match Sales teams floor plan and invoiced orders.
- Track Documentation: Record and track received documentation from various stakeholders.
- Communicate Requests: Communicate approvals or requests for further documentation to relevant teams.
- Prepare Critical Paths: Prepare critical paths for the show calendar and individual shows mapping out Operations tasks/activities and timelines.
- Maintain Critical Paths: Update and maintain critical paths as the show year progresses.
- Alert Management: Alert management to upcoming critical path events to ensure required tasks/activities remain on track.
- Critical Path Tasks: Carry out critical path tasks/activities assigned to the Operations team in line with critical paths.
- Provide Information: Provide detailed specifications to third parties for quotations of products/services required.
- Track Correspondence: Track, record and maintain correspondence relating to quotations from third parties.
- Assist with Budgeting: Assist management with referencing quotations against available budgets.
- Schedule Meetings: Schedule meetings with third parties and management as required.
- Attend Briefs and Meetings: Attend Contractor briefs/debriefs and meetings, taking minutes/notes accordingly.
- Respond to Enquiries: Respond promptly and professionally to requests for information and assistance from various stakeholders.
- Execute Operations Plan: Execute operations plan at events/shows ensuring smooth and safe running.
- Supervise Setup/Dismantling: Supervise the co-ordination of the setup period, ensuring all venue, contractor and exhibitor activities are compliant, smooth and efficient.
- Liaise with Stakeholders: Liaise with and provide service to all contact points including Comic Con India staff, contractors, suppliers, venues, exhibitors etc.
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