Salesforce Technical Support Specialist

6 days ago


Pune, Maharashtra, India Staff4Me Full time
Job Title: Salesforce Support Analyst

At Staff4Me, we are seeking a highly skilled Salesforce Support Analyst to join our team. As a key member of our technical support team, you will play a vital role in providing expert-level support and troubleshooting assistance to our end-users utilizing the Salesforce CRM system.

Key Responsibilities:
  • Technical Support: Respond to user inquiries and troubleshoot issues related to Salesforce CRM, ensuring timely and effective resolution.
  • Collaboration: Work closely with cross-functional teams to gather requirements and provide system enhancements and customization recommendations.
  • System Administration: Assist with Salesforce configuration, data management, and system integrations to ensure seamless system performance.
  • Documentation and Training: Maintain accurate documentation of user issues, resolutions, and system processes, and provide end-user training and support on Salesforce functionalities and best practices.
Requirements:
  • Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Experience: At least 3 years of experience providing technical support for Salesforce CRM.
  • Skills: Strong knowledge of Salesforce functionality, including Sales Cloud and Service Cloud, and experience with Salesforce configuration, data management, and system integrations.
  • Personal Qualities: Excellent problem-solving and analytical skills, strong communication and interpersonal skills, and the ability to work independently and as part of a team in a fast-paced environment.

We are looking for a detail-oriented and customer-focused individual with a strong understanding of Salesforce CRM and a passion for providing exceptional technical support. If you are a motivated and organized professional with a keen eye for detail, we encourage you to apply for this exciting opportunity.



  • Pune, Maharashtra, India Staff4Me Full time

    At Staff4Me, we are seeking a highly skilled Salesforce Technical Support Specialist to join our team. As a Salesforce Technical Support Specialist, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system.Key Responsibilities:Respond to user inquiries and troubleshoot issues...


  • Pune, Maharashtra, India Staff4Me Full time

    Job Title: Salesforce Support AnalystAs a key member of the Staff4Me team, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.Key...


  • Pune, Maharashtra, India Marsh McLennan Full time

    Job DescriptionMarsh McLennan is seeking a skilled Salesforce & Certinia Technical Specialist to join our team. The ideal candidate will have a strong background in Salesforce configuration and customization, as well as experience with Certinia applications and data schema.Key Responsibilities:Administer, support, and maintain processes and data schema...


  • Pune, Maharashtra, India Vyom Labs Pvt Ltd Full time

    Job OverviewVyom Labs Pvt Ltd is seeking a skilled Salesforce Developer to join our team. The ideal candidate will have a minimum of 2-4 years of experience in Salesforce development and be proficient in Apex, Aura, and LWC.Key ResponsibilitiesDevelop and implement Salesforce solutions to meet business requirements.Collaborate with cross-functional teams to...


  • Pune, Maharashtra, India Tata Consultancy Services Full time

    Unlock Your Potential with TCSTCS presents an exciting opportunity for Salesforce Technical - Programmatic Development professionals to join our team.Job Summary:We are seeking experienced Salesforce developers to join our team and contribute to the development of end-to-end Salesforce solutions using configuration and customization techniques. The ideal...


  • Pune, Maharashtra, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting:A global IT services company is seeking a skilled Salesforce Addon Specialist to lead presales activities, including delivering product demonstrations, presenting solutions, and engaging in technical discussions to bolster Salesforce Addon sales efforts.10 years of experience in presales or sales engineering with a...


  • Pune, Maharashtra, India Arrow Electronics India Private Limited Full time

    Job OverviewWe are seeking a highly skilled Salesforce Experience Cloud Specialist to join our team at Arrow Electronics India Private Limited.Key ResponsibilitiesDesign and implement Salesforce Experience Cloud solutions to meet business requirements.Collaborate with cross-functional teams to ensure seamless integration with existing systems.Develop and...


  • Pune, Maharashtra, India Arrow Electronics India Private Limited Full time

    Job SummaryWe are seeking a highly skilled Salesforce Experience Cloud Specialist to join our team at Arrow Electronics India Private Limited. The successful candidate will be responsible for designing and implementing Salesforce Experience Cloud solutions that meet the needs of our customers.Key ResponsibilitiesDesign and implement Salesforce Experience...


  • Pune, Maharashtra, India dentsu Full time

    About the RoleAs a Salesforce Datorama Specialist at Dentsu, you will be responsible for developing and maintaining interactive dashboards and reports using Salesforce Datorama and other Business Intelligence tools. You will collaborate with clients to understand their data needs and translate them into actionable insights. Your expertise in data extraction,...


  • Pune, Maharashtra, India Codinix Technologies Inc Full time

    Salesforce CDP SpecialistJob Title: Salesforce CDP SpecialistLocation: Pune/BangaloreJob Type: Full-TimeJob Overview:We are seeking a highly skilled Salesforce CDP Specialist to join our team at Codinix Technologies Inc. As a Salesforce CDP Specialist, you will be responsible for managing, optimizing, and analyzing the Salesforce CDP to provide valuable...


  • Pune, Maharashtra, India Saaki Argus & Averil Consulting Full time

    About the RoleWe are seeking an experienced Presales Specialist with a focus on Salesforce Addons to join our team at Saaki Argus & Averil Consulting. The ideal candidate will be instrumental in leading presales activities, delivering product demonstrations, presenting solutions, and engaging in technical discussions to bolster our Salesforce Addon sales...


  • Pune, Maharashtra, India Avoma, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Avoma, Inc. As a key member of our Customer Success Technical Support team, you will be responsible for providing exceptional technical support to our customers, ensuring their seamless experience with our products and services.The ideal...


  • Pune, Maharashtra, India Vodafone Full time

    Job RequirementsAt Vodafone, we are seeking a highly skilled Salesforce Technical Expert to join our team. The ideal candidate will have a strong background in Salesforce administration and customization, as well as experience with Salesforce sales cloud and service cloud.Bachelor's degree in software engineering, Computer Science, or a related field.At...


  • Pune, Maharashtra, India E902 DWS India Private Limited, Maharashtra Branch Full time

    About the RoleThe Operations Analyst – Sales Cloud Salesforce CRM is a key member of our team at E902 DWS India Private Limited, Maharashtra Branch. This role is responsible for supporting the vision, strategy, and implementation of our global CRM program. The successful candidate will be responsible for daily system operations, user support, data analysis...


  • Pune, Maharashtra, India Radical Technologies Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Radical Technologies. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to clients, developers, and prospects across the world.Key Responsibilities:Provide technical support to clients...


  • Pune, Maharashtra, India Ensono Full time

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Ensono. As a Technical Support Specialist, you will be the first point of contact for our associates and external clients regarding computer and network related incidents, requests, or issues.Key Responsibilities:Provide first-level support and initial point of...


  • Pune, Maharashtra, India Techwise Digital Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Techwise Digital. As a Technical Support Specialist, you will be responsible for providing top-notch technical support and assistance to our users experiencing issues with Mobius software.Key Responsibilities:Provide technical support and...


  • Pune, Maharashtra, India Saaki Argus & Averil Consulting Full time

    Job Title: Presales SpecialistAt Saaki Argus & Averil Consulting, we are seeking a highly skilled Presales Specialist to join our team. As a Presales Specialist, you will play a critical role in driving business success by providing expert guidance and support to our clients and partners.Key Responsibilities:Salesforce Expertise: Develop and maintain...


  • Pune, Maharashtra, India Snaphunt Full time

    The OpportunityWe are seeking a skilled Salesforce Developer to join our team at Snaphunt. As a Salesforce Developer, you will be responsible for gathering and evaluating user feedback, providing code documentation, and supporting continuous improvement by investigating alternatives and new technologies.The RequirementsYou possess a Degree/Diploma in...


  • Pune, Maharashtra, India Hawaii Tech Support Full time

    About Hawaii Tech SupportHawaii Tech Support is a trusted IT partner dedicated to empowering clients with robust and resilient technology solutions. Our team values trustworthiness, helpfulness, and compassion in our collaborations to support clients. As a Microsoft Small Business Specialist, we provide end-to-end IT solutions with a focus on reliability and...