Salesforce Technical Support Specialist
6 days ago
At Staff4Me, we are seeking a highly skilled Salesforce Support Analyst to join our team. As a key member of our technical support team, you will play a vital role in providing expert-level support and troubleshooting assistance to our end-users utilizing the Salesforce CRM system.
Key Responsibilities:- Technical Support: Respond to user inquiries and troubleshoot issues related to Salesforce CRM, ensuring timely and effective resolution.
- Collaboration: Work closely with cross-functional teams to gather requirements and provide system enhancements and customization recommendations.
- System Administration: Assist with Salesforce configuration, data management, and system integrations to ensure seamless system performance.
- Documentation and Training: Maintain accurate documentation of user issues, resolutions, and system processes, and provide end-user training and support on Salesforce functionalities and best practices.
- Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
- Experience: At least 3 years of experience providing technical support for Salesforce CRM.
- Skills: Strong knowledge of Salesforce functionality, including Sales Cloud and Service Cloud, and experience with Salesforce configuration, data management, and system integrations.
- Personal Qualities: Excellent problem-solving and analytical skills, strong communication and interpersonal skills, and the ability to work independently and as part of a team in a fast-paced environment.
We are looking for a detail-oriented and customer-focused individual with a strong understanding of Salesforce CRM and a passion for providing exceptional technical support. If you are a motivated and organized professional with a keen eye for detail, we encourage you to apply for this exciting opportunity.
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Salesforce Technical Support Specialist
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Pune, Maharashtra, India Staff4Me Full timeAt Staff4Me, we are seeking a highly skilled Salesforce Technical Support Specialist to join our team. As a Salesforce Technical Support Specialist, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system.Key Responsibilities:Respond to user inquiries and troubleshoot issues...
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Salesforce Technical Support Specialist
6 days ago
Pune, Maharashtra, India Staff4Me Full timeJob Title: Salesforce Support AnalystAs a key member of the Staff4Me team, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.Key...
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