
Supervisor, Contingent Workforce Solutions
1 week ago
This role is focused on developing and executing reporting and analytic needs, process documentation, and audit responsibilities across a contingent workforce program. The position requires a detail-oriented and adaptable individual who can work well under pressure.
- Key Responsibilities:
- Developing, executing, and continuously improving reporting dashboards and data sets that track defined KPIs, SLAs, or support employee or vendor audiences.
- Ensuring all internal processes are defined, streamlined, and documented.
- Executing internal audit activities, including Vendor Management System (VMS) data validation, monthly access reviews, and bi-annual consultant validation processes.
- Serving as Audit liaison with internal stakeholders for additional audit requests related to our VMS.
Requirements
- A minimum of 4 years of experience working within an internal Contingent Workforce Program or for a Managed Service Provider (MSP).
- Strong data analysis and visualization skills, proficiency in Excel, Power BI, or similar tools to build, maintain, or interpret dashboards.
- Process-oriented mindset with a focus on continuous improvement, demonstrated ability to create and refine standard operating processes (SOPs) and user guides.
- Excellent communication and stakeholder management skills, understanding business needs for reporting.
About the Role
The GWS Team is responsible for ensuring compliance with related policies and vendor management. This role will be part of a team that is customer-obsessed and focused on excellence in people, services, and execution. As a Supervisor – Operations & Analytics, you will play a key role in driving the success of the program.
- Benefits:
- Opportunity to work in a dynamic and innovative environment.
- Collaborative and supportive team culture.
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