Order Processing Specialist
20 hours ago
As an Order Processing Specialist, you will be responsible for supporting the sales team by processing customer inquiries related to orders. This role requires strong organizational skills, attention to detail, and excellent communication abilities.
Key Responsibilities
- Process purchase orders via Salesforce and create timely sales orders via SAP after obtaining technical and commercial clarification.
- Manage order-related documents and communicate with customers, subsidiaries, trading partners, and internal teams regarding order content, deadlines, and postponements.
- Collaborate with master data, export control, supply chain, and manufacturing teams to fulfill orders efficiently.
- Archive all order-related documents and process customer and order-specific data for reporting purposes.
Requirements
- A degree in Commerce or a relevant field.
- Minimum two years of experience in sales operations-related jobs.
- International business experience is beneficial.
- Excellent written and verbal communication skills.
- Ability to analyze and resolve problems before escalating to the next level.
- Microsoft Office skills, including Excel, Word, PowerPoint, etc.
This role offers opportunities for career growth and development, as associates gain experience in order management they can specialize in areas such as handling complex international orders, managing key accounts, or focusing on specific product lines.
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