Customer Experience Specialist

1 week ago


Kollam, Kerala, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Service Role

We are seeking a highly skilled professional to deliver exceptional customer service. This role involves ensuring timely and accurate service delivery, responding promptly to queries, and taking ownership of reporting work in the process.

Key Responsibilities:

  • Provide outstanding customer service via inbound calling/international voice process (B2B or B2C)
  • Maintain accurate documentation and tracking in applications for processes
  • Conduct call audits and ensure efficient onshore connects/communications

Ideal Candidate:

  • Fresher or 0-6 months of experience in customer service
  • Strong verbal and written communication skills
  • Any graduate degree

The ideal candidate will be proficient in computer applications including Excel & Word.



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