Call Center Agent

2 weeks ago


Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 85,00,000
Job Description:

We are seeking an experienced Customer Service professional to join our team. As a Customer Service Representative, you will be responsible for handling inbound customer queries and providing effective solutions.

You will manage B2B interactions as required and ensure first-call resolution and maintain customer satisfaction standards. You will work effectively in a fast-paced, target-driven environment and be willing to work in 24×7 rotational shifts from the office.

A minimum of 1+ year of International Voice Experience is required along with excellent communication skills. Full-time 15 years of education with valid degree certificates and marksheets is also a must. Any Graduate is preferred, and immediate joiners will be given preference.

Required Skills and Qualifications:
  • International Voice Experience
  • Excellent Communication Skills (SVAR C1 / CRT score: 72% and above)
  • Ability to Work in Rotational Shifts
  • Fulfillment of 15 Years of Education with Valid Degree Certificates and Mark Sheets
Benefits:
  • Work Mode: Work from Office
Others:
  • 50-word Summary: Respond to customer inquiries efficiently and effectively. Manage B2B interactions while maintaining customer satisfaction standards.

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