Academic Audit Manager

3 days ago

Noida, Uttar Pradesh, India beBeeAudit Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title

Auditing and Quality Assurance Manager, Academic Excellence & Teacher Operations

About the Role

The successful candidate will oversee and streamline auditing processes for a premium academic handholding and mentoring initiative. This includes driving teacher onboarding, performance tracking, ensuring high-quality student experience, and supporting teacher evaluation, training, and test benchmarking.

Responsibilities
  • Lead execution and improvement of auditing framework (L1, L2)
  • Track, analyze, and act on triggers like low session/chat ratings, delayed responses, red flags, and escalations
  • Maintain audit logs, generate insights, and prepare monthly/quarterly reports
Faculty Management & Onboarding
  • Manage end-to-end onboarding process of new teachers, ensuring timely induction, platform training, and documentation
  • Maintain teacher allocation sheets and ensure real-time mapping
  • Support hiring team by coordinating demo evaluations, feedback documentation, and cohort allocation
Teacher Training & Evaluation
  • Coordinate and track phases of faculty evaluation tests – full-length, chapter-level, DPP submissions, and performance reviews
  • Work with SMEs to document strengths/gaps and drive targeted interventions
  • Manage leaderboards, PIP implementation, and recognition frameworks
Student Experience & Delivery Monitoring
  • Monitor daily delivery quality across live chat/video doubt resolution and planned session execution
  • Work with coordinators and ops team to resolve issues and ensure adherence to KRAs/KPIs
  • Capture and act on student feedback to improve teacher-student interaction quality
Requirements
  • 3-6 years of experience in EdTech, academic operations, training, or similar domains
  • Strong analytical and documentation skills; experience with Google Sheets, dashboards, and reporting tools
  • Ability to coordinate across multiple stakeholders (faculty, ops, product, leadership)
  • Passion for student success and teacher enablement
  • Excellent communication and process management skills
Benefits
  • High-growth role in impactful EdTech ecosystem
  • Opportunity to work on scale product with structured engagement
  • Ownership of processes shaping student learning experience and outcomes

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