
System Support Specialist
7 days ago
Position Overview
- This role involves providing technical support and maintenance for business and web applications, as well as related ecosystems.
- The ideal candidate will have experience in administering applications in cloud environments, specifically AWS and Azure, with a strong understanding of Microsoft technologies.
- Responsibilities include troubleshooting, debugging, and root cause analysis, working on application design and deployment projects, change management, and monitoring.
Requirements
- A bachelor's or master's degree in a relevant field, along with about five years of experience in application support administration, preferably in a Microsoft-oriented IT environment.
- Excellent knowledge in administering applications in the cloud, with at least two years of experience in AWS/Azure.
- Strong expertise in web server administration, including IIS and Apache.
- Proficiency in PowerShell scripting.
- Good understanding of common network protocols (HTTP, FTP) and SSL, along with experience in debugging network-related issues using tools like Wireshark.
- Excellent debugging and problem-solving skills.
- Experience in supporting ASP/.Net-based applications, both custom-developed and off-the-shelf systems.
- Ability to optimize applications for performance issues.
- Excellent knowledge in automatic CI/CD deployment of applications.
- Thorough understanding of monitoring systems and methodologies.
- Effective written and oral communication skills, with the ability to articulate technical designs, strategies, and problems to management.
- Working knowledge of SQL databases.
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