Insurance Quality Assurance Professional

1 day ago


Mumbai, Maharashtra, India beBeeQuality Full time ₹ 15,00,000 - ₹ 25,00,000
Insurance Quality Assurance Specialist

Our organization is seeking a skilled Insurance Quality Assurance Specialist to oversee the quality of our insurance services. The ideal candidate will have strong expertise in call monitoring, data analysis, and process improvement.

Key Responsibilities:

  • Monitor calls to ensure adherence to quality standards.
  • Conduct regular calibration sessions with team leaders and trainers.
  • Prepare detailed reports highlighting trends and insights.
  • Identify areas for improvement and implement process changes.

Requirements:

  • Graduate degree in any field.
  • 5–8 years of experience in quality assurance (insurance preferred).
  • Strong knowledge of quality frameworks, compliance standards, and MS Excel.
  • Excellent communication and analytical skills.
  • Ability to work flexible hours, including night shifts.

If you are a motivated and detail-oriented professional looking for a new challenge, please contact us to discuss this opportunity further.



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