Site Support Engineer

2 days ago

Thoothukudi, Tamil Nadu, India beBeeEngineer Full time ₹ 90,00,000 - ₹ 1,50,00,000
Job Description

We are seeking a dedicated and experienced engineer to provide remote troubleshooting support during site activities.

This role is critical in ensuring smooth project execution, RTWP mitigation, KPI monitoring, and effective coordination with on-ground teams.

Key Responsibilities
  • Provide real-time RTWP troubleshooting support during site activities.
  • Login to Nokia OSS for: RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.
  • Guide crews to resolve RTWP imbalance, PIM issues, and uplink interference.
  • Support R&M troubleshooting – radios, baseband, RET, fiber, MW, and RF jumpers.
  • Coordinate with Carrier Switch team for software load, commissioning, and integration.
  • Monitor KPIs post-commissioning to validate site stability and performance.
Technical Expertise
  • Strong knowledge of 4G LTE & 5G NR technologies.
  • Proficiency with Nokia OSS operations.
  • Expertise in RTWP/PIM troubleshooting and external interference mitigation.
  • Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
  • Familiarity with spectrum analyzers and filters for interference hunting.
Required Skills and Qualifications
  • Proficiency in MS Excel, PowerPoint, Google Earth for reporting.
  • Strong English communication skills (spoken & written).
  • Excellent problem-solving, coordination, and documentation abilities.
Benefits

This role ensures our crews receive strong remote support during troubleshooting, commissioning, and R&M activities, while driving high-quality SCOP reporting for T-Mobile projects.

You'll be at the heart of ensuring stable, high-performing sites across the network.

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