US Voice Process Specialist

1 week ago

Coimbatore, Tamil Nadu, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for those who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service.

As a Customer Service Representative, you will be responsible for handling inbound and outbound calls with customers in a professional manner. You will work closely with internal teams to resolve customer issues and provide timely solutions to ensure customer satisfaction.

  • Key Responsibilities:
  • Respond to customer inquiries via phone and email
  • Resolve customer complaints in a timely and professional manner
  • Work with internal teams to identify and implement process improvements
  • Meet and exceed performance metrics related to first call resolution, customer satisfaction, and average handle time

Required Skills and Qualifications:

To succeed in this role, you should possess the following skills and qualifications:

  • 1-2 years of customer service experience in a call center or retail setting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and familiarity with CRM software

Benefits:

We offer a comprehensive benefits package that includes:

  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Flexible scheduling to accommodate work-life balance

What We Offer:

In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that fosters teamwork and collaboration. As a member of our team, you will have access to ongoing training and development opportunities to help you grow professionally and personally.

  • US Voice Process

    1 week ago

    Coimbatore, Tamil Nadu, India Spancore Technology Full time

    We're Hiring – US Voice Process - Night Shift Location: Gandhipuram, Coimbatore Kick-start your career in international voice support with Spancore Technology, a fast-growing BPO company in CoimbatoreKey Responsibilities1. Customer Interaction Handle inbound and outbound calls with US-based customers in a professional manner. Understand customer queries...

  • US Voice Process Customer Service Representative

    4 days ago

    Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 3 - ₹ 6

    US Voice Process Customer Services Job OpportunityJob Summary:We are seeking a highly motivated and goal-oriented Outbound Calling Executive to join our US Voice Process customer services team. The ideal candidate will possess excellent communication skills, customer engagement abilities, and a strong commitment to achieving sales and conversion targets...

  • AI Voice Integration Specialist

    7 days ago

    Coimbatore, Tamil Nadu, India beBeeIntegration Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job Description:We are seeking an experienced Voice AI Integration Specialist to join our team. As a Voice AI Integration Specialist, you will be responsible for implementing and stabilizing voice AI solutions integrated with call center platforms.This is a critical hands-on role that requires mentoring and troubleshooting our integration stack across SIP...

  • voice process

    6 days ago

    Coimbatore, Tamil Nadu, India Datalabeler Full time ₹ 1,74,000 - ₹ 17,82,100 per year

    Job Title:Junior Associate – Domestic Voice Process - MALAYALAMLocation:CoimbatoreJob Type:Full-time / Shift-basedJob Description:We are looking for enthusiastic Junior Associates to join our Domestic Voice Process team. The role involves handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring a high...

  • Voice Process

    1 day ago

    Coimbatore, Tamil Nadu, India ACIDUS Management Solutions Full time ₹ 1,78,084 per year

    Job descriptionWe are looking for freshers with excellent communication skills to join our International Voice Process - RCM (Revenue Cycle Management) team. This role involves handling end-to-end medical billing and claims processing for US healthcare clients.Key Requirements: Excellent English communication skills (verbal & written) Willing to work in...

  • BPO Voice Process Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Spancore technology Full time

    BPO Voice Process Interview at SPANCORE TECHNOLOGY Job Details Position: BPO Voice Process Executive / Customer Care Advisor Job Location: Gandhipuram, Coimbatore Experience: Hiring both freshers and candidates with up to 5 years of experience. Education: The educational requirement is flexible, ranging from 10th or 12th pass to any degree (UG/PG). Salary:...

  • BPO Voice Process Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Spancore Technology Full time

    Position: BPO Voice Process Executive / Telecaller Job Location: Gandhipuram, Coimbatore Experience: Freshers and experienced candidates (0-5 years) are welcome. Educational Qualification: 10th pass, 12th pass, Diploma, or any UG/PG degree. Skills:Strong communication skills in English and/or Tamil.Basic computer knowledge.Problem-solving...

  • voice process

    1 week ago

    Coimbatore, Tamil Nadu, India Global Brave Solutions Full time ₹ 1,40,000 - ₹ 1,50,000 per year

    *WORK FROM OFFICE WITH FIXED NIGHT SHIFT*Firm for our IT INDUSTRY, We are hiring for the position of "VOICE PROCESS". both male and female candidates can apply.Qualification: Any degree / DiplomaExperience: Fresher - 6 MonthsWork Location: Coimbatore*Accommodation and food will be provide from the concern*Contact Us: HR DEPARTMENT Skills:-Need good...

  • Voice Process Associate

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeEligibility Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OpportunityEligibility Verification Job DescriptionHiring For Eligibility Verification Voice ProcessKey Responsibilities:Min 1 Years Of experience In Eligibility VerificationRelieving Letter is mandatoryOnly immediate JoinersOne way cab Will be ProvidedWork Requirements:Work From OfficeVirtual Mode Of InterviewLocation - CoimbatoreContact us for more...

  • voice process

    1 week ago

    Coimbatore, Tamil Nadu, India Eminent Technology Full time ₹ 70,000 per year

    Job Title: Tamil Voice Process ExecutiveDepartment: Customer SupportLocation: on-site, RemoteEmployment Type: Part time JobKey Responsibilities:Handle inbound and outbound customer calls professionally and courteously.Resolve customer queries and provide accurate information about products and services.Maintain high-quality service standards and adhere to...