Senior Customer Experience Leader

We are seeking a senior customer experience leader who can build high-performing support teams across geographies.Key responsibilities include leading global customer support, managing L1/L2 teams, and driving escalation resolution.The ideal candidate will have 10+ years of experience in customer support, with a strong background in SaaS platforms.Additional...

As a key player in ensuring seamless customer experiences, you will be responsible for overseeing and optimizing support operations. You will lead and manage a team of product specialists, focusing on delivering exceptional service and technical assistance.Key ResponsibilitiesDevelop and implement metrics to measure support performance (SLA's, CSAT, Response...

As a seasoned Product Management leader, you will spearhead the strategy and execution of our Customer Experience (CX) product roadmap. This involves collaborating with cross-functional teams to develop innovative features that address existing gaps in the market.Your key responsibilities include:Driving strategic clarity for our CX product differentiation...

Customer Service Ambassador We are seeking a highly skilled and experienced Customer Service Ambassador to provide exceptional support to our guests. The successful candidate will be responsible for interacting with customers, managing records, billing systems, and social media interactions. Key Responsibilities: Engage with customers at the venue,...

Job TitleWe are seeking a visionary leader to drive the development and delivery of advanced DFT solutions.The ideal candidate will have extensive experience in DFT, Synthesis, or other front-end digital design technologies, as well as proven ability to lead cross-functional engineering teams and manage complex technical programs.Key ResponsibilitiesDevelop...

Senior Financial LeaderThis is a senior-level position in finance that involves leading the financial planning and analysis functions of an organization. The ideal candidate will have a deep understanding of financial accounting principles, experience with SAP S/4HANA, and strong leadership skills.The Senior Financial Analyst will be responsible...

We are seeking a visionary leader to spearhead our Human Resource Business Partner initiative.Key Responsibilities:Drive strategic vision and execution excellence, fostering dynamic operations and organizations focused on customer-centricity, team growth, and well-being.Provide direction to the team, implementing effective Human Resource strategies.Maintain...

Job OpportunityA Senior Operations Leader is required to oversee financial planning and budgeting processes across multiple units. This role will involve ensuring accurate cost tracking, analyzing variances, and forecasting future expenses.Main ResponsibilitiesFinancial Planning: Develop and implement comprehensive financial plans for each unit, including...

Job OverviewThe Senior Strategic Operations Leader will serve as the central point of contact for interventions in Haryana, spearheading project outcomes through effective stakeholder management.Main ResponsibilitiesSustain strong relationships with senior officials, funders, partners, and state governments to drive project success.Monitor and control...

About Our OpportunityWe empower businesses to grow their revenues via WhatsApp.Over 400 crore WhatsApp messages exchanged yearly between businesses and users.Trusted by top brands like Delhi Transport Corporation, Vivo, PhysicsWallah & more.Bulk of revenue driven by businesses using our platform.Backed by Marsshot.vc, Bluelotus.vc & angel investors.The...