Customer Relations Strategist

5 days ago


Palakkad, Kerala, India beBeeStrategist Full time ₹ 5,00,000 - ₹ 10,00,000
Job Overview

We are seeking a highly skilled Customer Relations Strategist to drive loyalty and growth by managing strong relationships with customers.

This role requires excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.

Main Responsibilities
  • Develop and execute strategies to improve customer satisfaction and retention
  • Build and maintain relationships with key customers and stakeholders
  • Resolve customer complaints and concerns in a timely and professional manner
  • Collaborate with internal teams to identify and address customer pain points
  • Monitor and report on customer feedback and sentiment
Key Requirements
  • Minimum 1 year of experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic knowledge of computer software and applications
  • Excellent problem-solving and analytical skills


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