Collection Manager Leader

3 days ago


Mumbai, Maharashtra, India beBeeCollections Full time ₹ 17,00,000 - ₹ 19,00,000
Job Title: Regional Collection Manager

We are seeking a seasoned professional to lead our credit and collection functions. As a Regional Collection Manager, you will be responsible for driving collection efficiency, minimizing roll forward of cases, and ensuring professional relationships are established and maintained with clients and attorneys.

Key Responsibilities:

• Drive collection efficiency and minimize roll forward of cases by implementing effective processes and procedures.
• Lead, manage, develop, and train a team of collectors to achieve maximum collections while complying with company policies and procedures.
• Establish and maintain professional relationships with clients and attorneys to resolve receivables delinquencies.
• Prepare periodic reports on collections activities, including summaries on delinquency ratios.
• Achieve collection targets on various parameters like resolution, flows, and credit cost.
• Allocate work to field executives and ensure that all agencies in the location perform as per defined plan.
• Ensure payments, audit receipts get deposited within the defined structured plan.
• Collect feedback from the agency on a daily basis.
• Ensure the team adheres to defined processes and policies while dealing with customers.

Requirements:

• Proven track record of success in credit and collection functions.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Strong problem-solving and conflict resolution skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficiency in Microsoft Office, particularly Excel.

About Us:

We offer a dynamic and supportive work environment that fosters growth and development. Our team is committed to excellence and strives to provide exceptional customer service. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

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