Collection Manager

A Collections Manager for Personal Loans oversees debt recovery and collection strategies to reduce delinquencies and Non-Performing Assets in the personal loan portfolio. Managing a team of collectors, maintaining positive customer relationships.

Airtel Business.Mumbai>Customer Experience.Collections>Collection Manager>MH-Mumbai-Interface BuildingKey Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt • Effective Management of ARC's to ensure superior customer experience for pre& post customer • Drive Complaint reduction and increase FTR...

About the Role:Being a Collections & Credit Control Lead, you will be responsible for leading and managing the credit control and collections functions of key businesses of the company. Your primary objective will be to optimize cash flow, manage working capital, deploy collection strategies, while leading a pan India team and maintaining positive...

Credit and Collections LeadPurpose & Responsible for Transitioning Credit and collection process and managing their BAUBasic Function:Duties and Responsibilities:Manage collections of customer accounts for KnowledgeWorks Global Ltd. and any newacquisitions to ensure timely payments and assign to outside collection agencies ifneeded.Access company bank...

Role overviewWe are looking for a high-performing Centre Manager to lead our Mumbai collections center. The ideal candidate brings deep experience in managing large-scale Tele-calling teams, is highly outcome-driven, and knows how to build a performance-first culture at the floor level. Prior experience with NBFCs, Banks, or large-scale collections BPOs is...

Collections Backend ManagerThe Collections Backend Manager oversees the backend collections team with a focus on optimizing recovery, managing delinquency ratios, minimizing loan losses, and ensuring timely reporting. This role emphasizes process management and compliance.Key Responsibilities:Lead the backend collections unit to achieve performance metrics...

Area Collections Manager About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40 million) merchants. PhonePe also processes over 33...

Position: Sr Manager Collection BPO/KPO background (Domestic process)Qualification: Graduation MandatoryLocation: Navi MumbaiMinimum 15 years of Collection experience with maximum exposure to Tele collection and TMust have worked with a large team --- minimum 250 people.Must be very good in written and speaking communication.Must have exposure of East and...

Responsible to Develop and drive digital-first Collections strategiesBuild & scale Next Generation Digital Capabilities using multiple Digital channels (AI Voice Bot, Whatsapp Bot, Interactive videos etc)Leverage analytics, AI/ML, and data models to segment customers and design differentiated treatment strategies.Focus on increasing Digital Collections...

Role & responsibilities1+ years experience in collections management of Unsecured Business Loan.Strong knowledge of bucket management, credit collection, debt collection, debt recovery.Proven track record of achieving collection targets and improving debt recovery rates.Knowledge of debt collection laws and regulations.