Head of RCM Operations

2 days ago


Tiruchi, Tamil Nadu, India beBeeRevenue Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview

We are seeking a seasoned Revenue Cycle Management (RCM) leader to drive strategic growth and operational excellence for our U.S. healthcare provider clients.

  • Promote a performance-driven culture through effective leadership, mentorship, and accountability.
Key Responsibilities:
  • Strategic Leadership: Oversee daily RCM operations in India, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.
  • Operational Excellence: Implement audit and QA frameworks to ensure accuracy, timeliness, and compliance.
  • Reporting and Analytics: Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
People Development:
  • Leadership and Mentorship: Manage and mentor offshore managers, team leads, and billers to ensure career growth and high-quality output.
  • Talent Acquisition and Development: Drive recruitment, training, and upskilling initiatives to maintain top talent.
Client Engagement:
  • Communication and Collaboration: Act as a bridge between U.S. leadership and offshore teams to ensure clear communication and alignment.
  • Client Relationship Management: Participate in client calls, providing updates on revenue performance, denial trends, and improvement initiatives.
Regulatory Compliance:
  • Compliance and Risk Management: Ensure adherence to U.S. healthcare billing regulations, HIPAA compliance, and payer-specific requirements.
  • Process Improvement: Monitor payer changes, industry trends, and regulatory updates to update internal SOPs.


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