Strategic Customer Marketing Operations Director

5 days ago

Anantapur, Andhra Pradesh, India beBeeLeadership Full time ₹ 1,10,00,000 - ₹ 1,55,00,000
Job Title

We are seeking a strategic customer marketing operations leader to oversee our event production, client partnerships, and team management.

">Key Responsibilities
  • Liaise with our event production team to ensure seamless end-to-end event execution from initial strategy development through post-event analysis for multiple concurrent client campaigns.
  • Translate client marketing objectives into targeted event experiences using proprietary audience intelligence.
  • Coordinate with creative teams to ensure event design aligns with broader marketing campaign goals.
">Client Partnership & Campaign Management
  • Serve as primary operational point of contact for assigned client accounts.
  • Lead client calls, present campaign strategies, and provide regular performance updates.
  • Collaborate with account management to develop integrated marketing campaigns where events drive lead generation and brand engagement.
  • Manage campaign timelines, budgets, and deliverables across multiple clients simultaneously.
">Team Management
  • Oversee a team of 20-30 full-time employees which includes regional customer success managers, audience acquisition team leads, campaign specialists, and data research associates.
  • Develop and implement strategies to enhance team performance and achieve business objectives.
">Performance & Analytics
  • Track and analyze campaign performance metrics connecting event activities to marketing outcomes and ROI.
  • Use audience data and campaign insights to continuously optimize event experiences and operational processes.
  • Provide detailed post-event analysis and recommendations for future campaigns.
">Required Qualifications
  • 12-15 years of progressive experience in marketing operations, event marketing, or experiential marketing with demonstrated leadership responsibility.
  • Proven track record managing events at marketing agencies or in-house marketing teams.
  • Experience with both micro-events and large-scale productions across various industries.
  • Background in campaign management with understanding of marketing attribution and ROI measurement.
">Skills
  • Strong project management capabilities with experience using tools like Asana, Monday.com, or similar platforms.
  • Vendor management experience including contract negotiation and relationship building.
  • Proficiency with marketing technology stack including CRM systems, event platforms, and analytics tools.
  • Understanding of integrated marketing campaigns and cross-channel optimization.

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