Complaint Resolution Professional

Job Role: Complaints Resolution SpecialistJob Description:The successful candidate will be responsible for managing complaints lodged with regulatory bodies such as the RBI and Banking Ombudsman. This includes analysing complaints on merits, coordinating with various business verticals, preparing replies/defence statements based on feedback received from...

We want a Regulatory Compliance Manager, who has 3+years of relevant experience along with a exposure to loan produts.Roles and Responsibilities:Grievance Redressal ManagementComplaint Handling: Team will be primarily responsible for overseeing the effective resolution of customer complaints raised through regulatory channel. This includes addressing issues...

Job OverviewThe role of Complaint Administrator involves collaborating with stakeholders to manage complaints and associated issues.Key Responsibilities:Develop effective working relationships with key personnel.Provide leadership and coordinate the work of others.Contribute to quality and compliance processes.Identify key issues and patterns from...

Conflict Resolution SpecialistWe are seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care.This role plays a key part in maintaining a transparent, compliant, and supportive work environment.Receive, log, and manage all formal grievances and complaintsConduct impartial...

Job DescriptionRole: Analyst, Global Complaint Management (Customer Response)Team: QualityDesignation: AssociateLocation: Chennai, IndiaPosition SummaryThe position is responsible for managing device or pharmaceutical complaints and adverse events globally. Duties may include the following: initial triage of complaint files, assessments of reportability,...

Job DescriptionWe are seeking a highly skilled and experienced professional to join our team as an Escalation Manager. This is a critical role that requires strong communication and problem-solving skills.The successful candidate will be responsible for handling complaints received from various departments and ensuring timely resolution of these issues. They...

Senior Dispute Resolution SpecialistWe are seeking an experienced Senior Dispute Resolution Specialist to join our team.The ideal candidate will have a proven track record of resolving high-value or complex disputes, and will be able to lead resolution efforts across multiple teams.Responsibilities include:Liaising with legal and compliance teams for...

Job TitleAchieve Incident Management ExcellenceDescription:Resolve L1.5 infrastructure and application related issues efficiently, leveraging knowledge articles.Maintain continuous alert monitoring and acknowledge incidents according to defined SLAs.Perform routine health checks and monitor the performance of infrastructure components and applications.Engage...

Job Opportunity OverviewWe are seeking a skilled professional to resolve process discrepancies and provide effective resolutions.The ideal candidate will demonstrate strong leadership skills and the ability to motivate teams.This role involves verifying and validating invoices, with a focus on data entry and audit activities.Candidates should have hands-on...

Job Title: Dispute Resolution Specialist">We are seeking a highly skilled Dispute Resolution Specialist to join our team. In this role, you will be responsible for leading the resolution of high-value or complex disputes.">The ideal candidate will have a strong background in dispute resolution, with excellent analytical and communication skills. You will...