
Career Transition Specialist
1 week ago
This role is ideal for individuals seeking to transition into a support career without prior technical experience.
The Opportunity:You will serve as the primary interface between our organization and customers, interacting through various channels such as chat, email, and Microsoft Teams. You will also collaborate with internal teams to resolve escalations and learn from senior colleagues.
As a Customer Service Representative, you will have opportunities to develop expertise in Microsoft 365, particularly Excel, and acquire certifications in Google Cloud, Azure, and Microsoft. The platform for growth and development is vast, making this role engaging and challenging.
Our Ideal Candidate:- Skilled in their profession with required experience
- Motivated by personal and professional growth, eager to drive development
- Focused on customer satisfaction, prioritizing customer success in work
- Collaborative, naturally inclusive in interactions with others
- 0-1 year experience in customer service or technical support role
- Flexible to work in Voice and Chat Processes
- Willings to adapt to Night Shifts, Rotational Shifts, and Hybrid Work Models
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