Technical Documentation Expert

1 day ago


Bengaluru, Karnataka, India beBeeDocumentationSpecialist Full time ₹ 8,00,000 - ₹ 15,00,000

Job Overview

  • We are seeking a seasoned Technical Documentation Specialist to develop comprehensive product documentation.

Key Responsibilities

  • Produce high-quality, precise documentation for how-to articles, FAQs, user guides, release notes, and troubleshooting guides.
  • Collaborate with product managers to understand new features and product updates.
  • Create API documentation for partner-facing APIs, webhooks, and SDKs.
  • Document various use cases using sequence diagrams and activity diagrams.
  • Conduct regular reviews and quality assurance checks of existing documentation.
  • Manage multiple documentation projects simultaneously.
  • Organize information effectively to ensure better usability and accessibility.

Requirements and Qualifications

  • Bachelor's degree in Computer Science, Technical Communication, or a related field.
  • 5+ years of experience in technical writing, preferably in the SaaS industry.
  • Excellent written and verbal communication skills.
  • Strong understanding of APIs, SDKs, Webhooks, Open Authentication, and web-app concepts.
  • Attention to detail to ensure accuracy and consistency in all technical content.
  • Ability to quickly learn new technologies and products.
  • Strong interpersonal and communication skills.


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